Premium professional carry. Delivery terms to be configured before launch.
How orders reach you, how tracking works, and exactly what happens if something needs to come back.
Your order and payment are confirmed by email within minutes.
Quality-checked, protected and packed for transit.
Handed to the courier—your tracking link arrives by email.
Track door-to-door in My Account until it’s in your hands.
Add timeline before launch — e.g. “3–7 business days”
Coverage and charges confirmed at checkout by pincode.
Add availability before launch
Faster timelines for metro pincodes, where offered.
Live from dispatch
Tracking link by email plus live status in My Account.
If a bag isn’t right, the process is simple, trackable and free of interrogation.
Start the return from My Account or by contacting support with your order number.
We confirm eligibility and share the pickup or drop-off details.
Send the bag back unused, with tags, in its original packaging.
Refund issued to the original payment method once the return passes inspection.
Add before launch — e.g. “7 days from delivery”
Unused condition with tags and original packaging.
Size or style swaps
Handled as return + new order, so nothing waits on transit.
Add before launch — e.g. “5–7 business days after inspection”
To the original payment method via the payment gateway.
Report within 48 hours
Photos plus order number to support—replacement prioritised.
Before launch: fill every “add before launch” field above, align it word-for-word with the Refund & Cancellation Policy page, and confirm courier coverage—the payment gateway’s activation review checks these pages for consistency.
Delivery coverage, timelines, returns—ask anything before committing.
